By understanding your customer needs and what is important to them at any given time, you will easily engage them into your business. SAP CRM solutions support areas of marketing, sales, e-commerce and services. This way you can incorporate and manage every aspect of your customer’s cooperation.

The solution includes:

  • Clients and contacts management
  • Collaborative selling
  • Field service
  • Knowledge base and support portal
  • Opportunity management
  • Real time analysis
  • Sales performance management
  • Service ticket management (call centers …)
  • Insight into social channels.