CRM

By understanding your customer needs and what is important to them at any given time, you will easily engage them into your business. SAP CRM solutions support areas of marketing, sales, e-commerce and services. This way you can incorporate and manage every aspect of your customer’s cooperation.

The solution includes:

  • Clients and contacts management
  • Collaborative selling
  • Field service
  • Knowledge base and support portal
  • Opportunity management
  • Real time analysis
  • Sales performance management
  • Service ticket management (call centers …)
  • Insight into social channels.